Discover the heartbeat of our forward-thinking marketplace, driven by a passion for reshaping the travel industry. Our team, deeply rooted in MENA region distribution expertise, specializes in swift bulk and group onboarding, supported by dedicated account managers committed to your success.







Global Leaders and Local Heroes Unite
Forge dynamic alliances with industry leaders like Booking.com, Expedia, Airbnb, and Hotel Beds. Our expansive partner network guarantees a diverse array of accommodations and travel options, creating an unmatched marketplace, especially beneficial for local Moroccan SMEs.
Effortless Booking, Seamless Management
Elevate your business with our integrated Central Reservations System (CRS), ensuring a streamlined and efficient booking process. Manage reservations seamlessly, whether for rooms, transportation, or experiences, providing a hassle-free experience for both businesses and travelers.
Bring Your Story to Life
Transform your offerings into captivating narratives with our content creation tools. Craft engaging multilingual text descriptions, showcase immersive visuals of rooms and facilities, and utilize advanced features for a compelling user experience. Unleash your brand's creativity and captivate travelers from around the globe.
Seamless Connectivity with Pluriel, Hotix, and Opera
Experience flawless coordination with leading Property Management Systems (PMS) like Pluriel, Hotix, and Opera. Our platform seamlessly integrates with these systems, ensuring efficient and synchronized management of your property operations, from reservations to guest services.
Seamless Transactions, Banking Inclusivity
Experience a smooth financial journey with integrated options like CMI and Payzone. Proudly accepting payments from all Moroccan banks without exception, fostering an inclusive environment for businesses and users to engage effortlessly.
Empowering Success, 24/7
Access round-the-clock support and upskill with our e-learning programs available in both French and Arabic. We're committed to arming your team with the knowledge they need to thrive in the dynamic world of travel.
Embark on your digital transformation with our innovative marketplace that effortlessly connects travelers, businesses, and partners worldwide. Immerse yourself in a world where efficiency, strategic partnerships, advanced tech, creative content, and seamless integrations converge to redefine the travel experience.
Occupancy Increase
Commission free direct bookings share






A cutting-edge platform seamlessly integrating sales, operations, and distribution management to unify the travel industry.

Create your website with a booking engine. Start accepting online bookings and payments.

Bring out the full potential of your property’s direct revenue with HotelRunner Direct Plus.

Accept direct bookings and receive online payments from your website easily and own your guest relations from the beginning.

Get all the information you need to analyze the market, compare your rates with competing hotels to build smarter pricing strategies.

Manage your sales channels easily with two-way connectivity and feed all your channels simultaneously.

Make smarter business decisions and realize your property’s true potential.
Accept online bookings in one language and synch up to 10 channels.
Digitally transform your business with seamless automated, AI and advanced reporting platform.
Distribute creative content, adaptive sales strategies and adapt an open distribution.
« Discover What Our partners Have to Say: Real Stories, Real Experiences. »
"Implementing HotelRunner has transformed our booking management process. With its real-time inventory updates and automated reservation processing, we've streamlined our operations and saved countless hours of manual work. It's a game-changer for any hotel!"
General Manager
"We love how customizable HotelRunner is to meet our unique needs and preferences. Its customizable user interfaces, configurable workflows, and flexible feature options allow us to tailor the software to suit our specific requirements. It's like having a solution built just for us!"
General Manager
"We were impressed by how seamlessly HotelRunner integrated with our existing systems. Its compatibility with our PMS, OTAs, and payment gateways ensured a smooth transition, minimizing downtime and maximizing efficiency. It's truly a versatile solution for hoteliers."
CEO
"Thanks to HotelRunner, we've taken our guest communication and engagement to the next level. Its automated messaging and customized offers have enhanced the guest experience, fostering loyalty and satisfaction. Our guests feel valued and appreciated, and it's reflected in their feedback!"
Marketing specialist
"Managing our hotel chain distribution has never been easier since we started using HotelRunner. Its centralized control and visibility across all properties have simplified our operations, allowing us to maintain brand consistency and deliver exceptional service at every location. It's the backbone of our success!"
Founder
"We can't say enough about the revenue optimization capabilities of HotelRunner. Its robust analytics and reporting tools have empowered us to make data-driven decisions, resulting in optimized pricing strategies and increased revenue. It's a must-have for any hotel looking to stay ahead in the competitive market."
Revenue Manager
"The support and training provided by Hospitality Web Services team have been exceptional. From one-on-one training sessions to online tutorials, they've been with us every step of the way, ensuring we get the most out of the software. Their dedication to customer success is unmatched!"
Deputy General Manager
Answers to Your Burning Questions: Frequently Asked Queries Unraveled
Can’t find the answer you’re looking for?Please chat to our friendly team!
As a hotel, integrating our technology solutions offers a multitude of benefits that directly impact your bottom line and enhance the overall guest experience.
Market Diversification: Our integrated Central Reservations System (CRS) allows you to expand your reach and tap into new markets by seamlessly distributing your inventory across various online travel agencies, local travel agencies, and international partners. This market diversification strategy enables you to attract a broader audience and increase bookings from different segments of travelers, thereby reducing dependency on any single market.
Increasing Customer Loyalty: With advanced guest management features, such as personalized communication, loyalty program integration, and seamless booking experiences, our technology fosters stronger connections with guests. By delivering exceptional service and tailored experiences, you can cultivate long-term relationships and encourage repeat bookings, ultimately driving customer loyalty and advocacy.
Operational Efficiency: Streamline your hotel operations with our robust content management system, integrated PMS solutions, and automated processes. From managing room inventory and pricing to handling reservations and guest communications, our technology optimizes workflows, reduces manual errors, and enhances overall operational efficiency. This efficiency translates to cost savings, improved staff productivity, and smoother guest interactions.
Collecting Customer Trends: Leverage our analytics and business intelligence tools to gain valuable insights into customer behavior, preferences, and trends. By analyzing booking patterns, guest feedback, and market trends, you can make data-driven decisions to optimize pricing strategies, tailor marketing campaigns, and enhance the guest experience. This proactive approach allows you to stay ahead of market shifts and continuously adapt to evolving customer needs.
Increasing ADR (Average Daily Rate) and REVPAR (Revenue per Available Room): Our technology empowers you to implement dynamic pricing strategies, optimize room rates based on demand fluctuations, and capitalize on revenue opportunities. By leveraging data analytics, personalized promotions, and targeted upselling techniques, you can maximize ADR and drive incremental revenue per available room. Additionally, our market diversification efforts and operational efficiencies contribute to higher occupancy rates, further boosting REVPAR and overall profitability
Our integrated Central Reservations System (CRS) seamlessly syncs with a variety of property management systems (PMS), including Pluriel, Hotix, and Opera. Through robust APIs and data synchronization protocols, our platform ensures that room availability, rates, and reservations are automatically updated and synchronized between your PMS and our CRS in real-time. This integration streamlines your operations, minimizes manual data entry errors, and ensures a consistent and accurate representation of your inventory across all distribution channels. Additionally, our technical support team is available to assist with the setup and configuration of the integration to ensure a smooth and seamless transition.
Our integrated booking engine offers a seamless solution for hotels looking to enhance their online presence without the need for a new website. With the capability to integrate directly into any existing website, our booking engine seamlessly blends with your current online platform, eliminating the hassle of building and maintaining a separate site.
What's more, our booking engine is fully customizable to reflect your property's unique branding and aesthetic preferences. From incorporating your hotel's logo and color scheme to tailoring the layout and user interface to match your desired look and feel, our solution ensures a cohesive and branded online booking experience for your guests.
Additionally, we understand the importance of maintaining your hotel's identity and online presence. That's why our booking engine allows you to set the public URL to be part of your hotel's domain, preserving your brand integrity and providing a seamless transition for guests navigating your website.
By leveraging our integrated booking engine, hotels can enhance their online booking capabilities, maintain brand consistency, and provide a user-friendly experience for guests, all without the need for a new website. It's a cost-effective and efficient solution that empowers hotels to maximize their online potential while focusing on what they do best – delivering exceptional guest experiences.
Our marketplace offers a seamless integration solution for travel agencies through our robust API. By connecting to our API, travel agencies gain direct access to our marketplace, enabling them to discover, contract, connect, and transact with hotels' live inventory and pricing in real-time.
With our API, travel agencies can access a wealth of benefits, including:
1. Real-Time Inventory and Pricing: Our API provides access to hotels' live inventory and pricing, allowing travel agencies to view up-to-date availability and rates instantly. This real-time information ensures accuracy and reliability, enabling travel agencies to make informed booking decisions.
2. Last Room Availability:Travel agencies can access the last room available at hotels through our API, ensuring that they never miss out on booking opportunities. This feature maximizes booking potential and helps travel agencies secure accommodations for their clients, even during peak demand periods.
3. Access to Promotions and Dynamic Pricing: Our API grants travel agencies access to promotions and dynamic pricing offered by hotels. By accessing these special offers in real-time, travel agencies can provide their clients with competitive rates and exclusive deals, enhancing their value proposition and driving customer satisfaction.
4. Instant Live Booking Confirmations:Through our API, travel agencies can receive instant live booking confirmations from hotels. This streamlined booking process eliminates delays and uncertainties, providing travel agencies with immediate confirmation of reservations for their clients.
Overall, our API integration empowers travel agencies to streamline their operations, enhance their offerings, and deliver exceptional service to their clients. By connecting to our marketplace, travel agencies can access a wealth of real-time information and features, enabling them to optimize their booking process and stay ahead in the competitive travel industry.
Our payment manager functionality offers hotels a seamless solution to automate payment processing, streamlining the online booking experience for both OTAs and guests. With our system, hotels can effortlessly collect payments directly into their bank account via trusted payment gateways like CMI and Payzone.
For OTAs, the payment manager enables hotels to charge their bank cards with just one click, eliminating the need for manual invoicing and payment processing. This streamlined approach saves time and reduces administrative burdens, allowing hotels to focus on delivering exceptional guest experiences.
In addition, our payment manager offers guests the convenience of paying for their bookings with ease and peace of mind. By generating a secure payment link, hotels can enable guests to complete their transactions in one click, using their preferred payment method. With 3D secure authentication protocols in place, guests can enjoy enhanced security and confidence when making online payments.
Overall, our payment manager functionality simplifies the payment process for hotels, OTAs, and guests alike, ensuring seamless transactions and a frictionless booking experience. By automating payment processing and enhancing security measures, hotels can optimize their operations and enhance guest satisfaction, driving loyalty and revenue growth in the competitive hospitality industry.
Can’t find the answer you’re looking for? Please chat to our friendly team!
we’re ready to empower your business with a sales and data driven solutions. Take the first step towards digital and operational excellence.